Family Welcome Centers

A mother and two students visit their local Family Welcome Center

Family Welcome Centers serve NYC families all year round with enrollment and admissions. We are currently prioritizing support for families whose children need a school now and need to register. We are also reviewing all transfer requests noted on our Transfers page

Need a School, Program, or Child Care Now?

Learn what to do on our New Students page.

Hours

  • Our staff members are available to provide support by email, by phone, or in person from Monday through Thursday, 8am – 5pm, and on Friday, 8am – 3pm
  • We will be closed on Thursday, November 24 and Friday, November 25 in observance of Thanksgiving.

Registration Information

If you would like your child to attend their zoned elementary school or middle school, contact that school directly.

To find your zoned elementary or middle school:

  1. Visit schoolsearch.schools.nyc and enter your address in the School Name or Address search bar .
  2. In the Grade dropdown, choose your child's grade level.
  3. In the Borough dropdown, select the borough where you live.
  4. Click the Search button.
  5. Look for zoned schools under "Current Zoned Schools." 

If your child does not have a zoned elementary or middle school or will be attending high school and needs to be registered, please visit one of our Family Welcome Center locations.

Family Welcome Center Locations

BRONX

Districts ServedFamily Welcome Center Location
Serving Districts 7, 9, 10

Fordham Family Welcome Center, 1 Fordham Plaza, 7th Floor, Bronx, NY 10458

Serving District 7

District 7 Resource Center, 501 Courtlandt Avenue, Room 106, Bronx, NY 10451

  • Phone: 718-742-6594
  • Supervisor: Nyeema Byrnes James
Serving Districts 8, 11, 12

Zerega Family Welcome Center, 1230 Zerega Avenue, Room 24, Bronx, NY 10462

BROOKLYN

Districts ServedFamily Welcome Center Location
Serving Districts 13, 14, 15, 16

**Park Place Family Welcome Center, 355 Park Place, Brooklyn, NY 11238

Serving Districts 19, 23, 32

St. Marks Family Welcome Center, 1665 St Marks Avenue, Room 116, Brooklyn, NY 11233

Serving Districts 17, 18, 22

Ocean Family Welcome Center, 1780 Ocean Avenue, 3rd Floor, Brooklyn, NY 11230

Serving Districts 20, 21

89th Street Family Welcome Center, 415 89th Street, 5th Floor, Brooklyn, NY 11209

**PLEASE NOTE: Our Park Place Family Welcome Center is not yet fully accessible. 

  • For students and guardians who have physical accessibility needs, there are two options. You can either

Request remote support or

    • Schedule an in-person appointment at the following alternate location: P.S. 009K, 80 Underhill Avenue, Room 134, Brooklyn, NY 11238.
  • To make a remote or in-person appointment at the alternate location, call 718-623-5069 or email ParkPlaceFWC@schools.nyc.gov.
  • Additionally, please note that the accessible entrance to P.S. 009K is not the same as the main entrance; the accessible entrance is located on Bergen Street.

MANHATTAN

Districts Served Family Welcome Center Location
Serving Districts 1, 2, 4

333 7th Avenue Family Welcome Center, 333 Seventh Avenue, 12th Floor, Room 1211, New York, NY 10001

Serving District 1

District 1 Family Resource Center, 166 Essex Street, New York, NY 10002

  • Contact: See 333 Seventh Avenue
Serving Districts 3, 5, 6

NEW LOCATION

Morningside Family Welcome Center, 123 Morningside Drive, Room 235, New York, NY 10027

QUEENS

Districts ServedFamily Welcome Center Location
Serving Districts 27, 28, 29

Sutphin Family Welcome Center, 90-27 Sutphin Boulevard, 1st Floor, Jamaica, NY 11435

Serving Districts 25, 26

Linden Family Welcome Center, 30-48 Linden Place, 2nd Floor, Flushing, NY 11354

Serving Districts 24, 30

Queens Plaza North Family Welcome Center, 28-11 Queens Plaza North, 3rd Floor, Flushing, NY 11354

Districts ServedFamily Welcome Center Location
Serving District 31 Petrides Family Welcome Center 715 Ocean Terrace, Building A, Staten Island, NY 10301

Why Visit or Contact a Family Welcome Center?

We are here to support with:

  • Questions about admissions
  • Guidance for students new to New York City
  • Enrollment
  • Information about offers and waitlists (after offers are released)
  • Adding your child to waitlists and accepting/declining offers (during times when waitlists are open)

What to Include When You Contact Us

Contact information for all locations, including email addresses, are listed below. If you email us, please include the following:

  • In the body of your message, be sure to include your child's first name, last name, date of birth, and OSIS number.
  • Please complete and attach a Student Registration Form to your message (visit our Enrollment Forms page to download this form in your language).
  • Include a photo or scan of your government-issued photo ID.
  • Include photos or scans of all required documents on the Registration Checklist (scroll down to view or download this form in your language) if your child is new or returning to the NYC Department of Education.
  • Let us know if you need support in another language.
  • Let us know if you (the child's parent/guardian) are deaf or hard-of-hearing.

Please do NOT include any photographs of students with your message.

Health Insurance Options

To learn about health insurance options available in New York City, please visit the NYC Department of Social Service's Health Insurance Link. Call 855-809-4073, prompt #3, to enroll.

Registration Checklist

Learn what to bring or provide when you enroll your child in school: